Green App Machine

Marketing tech startup Vidgyor raises USD 500K funding from AngelPrime

Bengaluru-based video advertisement platform for Internet TV, Vidgyor has announced the $ 500K funding round from the seed-stage venture capital fund AngelPrime. The startup enables broadcasters to monetize live TV streaming on the Internet by replacing standard TV advertisements with personalized video ads. The funding will be utilized to expand Vidgyor’s target user base, increase marketing efforts and further develop their technology.


Vidgyor was co-founded last year by Mahaboob Khan and Parth Desai who were earlier working in online video space and MNCs like Yahoo! & STMicroelectronics. The company is also one of the seven alumni of the fifth batch of startups from the Noida-based T-labs. At the moment, it has already signed up with leading broadcasters and aims to achieve a positive growth in the near future.


Vidgyor funding


What the problem Vidgyor is addressing?


Currently, Internet TV features the same ads, which run on broadcast TV. Video publishers are unable to monetize live TV streams delivered over Internet, as the advertiser has not paid for showing them online. On the other hand, advertisers are unable to reach out to the online audience who prefer watching TV over Internet through a mobile device.


Vidgyor enables broadcasters and content distributors monetize live TV streams delivered over internet by auto-detecting original broadcast TV ads and replacing them with different set of targeted mid-roll ads. The organization has developed a technology platform that can effectively provide incremental revenue through deployment of mid rolls. The solution integrates with no disruption to the current digital workflow and works with any Internet connected devices – be it Desktop, Mobile, Tablets IP Set-Top Boxes etc. It also seamlessly works with any CDN, Video Player, or Encoder.


Bala Parthasarathy, Managing Partner, AngelPrime believes that personalized advertising for live TV over Internet has largely been an untapped market in the country and Vidgyor aims to address this effectively.


How does the platform benefit advertisers and users?


Vidgyor enables personalized ad targeting and provides high quality user experience to the end user. Advertisers also benefit more from this model, as they will now be able to reach out to the right audience and user base. The Vidgyor platform can integrate with any VAST compliant video ad network and also provides a dashboard to track revenue and manage campaigns in real-time. Vidgyor claims that its solution can help increase video publisher’s inventory by 5X to 10X on Live TV feeds across devices thereby increasing scope for monetization.


Vidgyor’s innovative solution has enabled IndiaTV to generate revenue from our Live TV streams. We are exploring synergies to use the solution with our global content distributors.


Website


  



Alok Soni


Alok Soni



Alok Soni prefers to keep his bio short owing to a dearth of creativity. Feel free to reach out to him at alok[at]yourstory[dot]com or follow on twitter @aloksoni




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Marketing tech startup Vidgyor raises USD 500K funding from AngelPrime

Bing, Apple Make Marketing More Difficult

Not all news is good news. That’s especially true in the world of small businesses this week. Search engines, social media platforms, and other tools regularly update and add to their offerings for businesses. But not all of those updates necessarily make life easier for small business owners.


This week, Microsoft announced a new Bing encryption that could make marketing with the platform more complicated. In addition, an upcoming iOS update from Apple could have a negative impact on mobile ads.


Small businesses should be aware of these changes so they can better plan for their impact.


But there was also some positive news in the world of small business this week.


Read on for a full list in this week’s Small Business Trends news and information roundup.


Online Marketing


New Bing Encryption Makes Marketing More Complicated


Microsoft has announced that Bing will soon be expanding its encryption with the use of TLS protocols. What does this mean? Traffic originating from Bing will start to come from https://www.bing.com, instead of http://www.bing.com. According to the company, Bing has offered the option to encrypt search traffic for the past year and a half.


Uh Oh, Apple iOS 9 May Be a Mobile Ad Killer


At its early-June Worldwide Developers Conference, Apple revealed, among other things, that the newest version of its iOS 9 operating systems will roll out this fall, free of charge.


Affiliate Marketers, Will Attribution Change Your Business?


If you’re an affiliate marketer, you probably understand how the basic model works: You sign up to be an affiliate of, say, Amazon and earn monthly commissions based on the number of visitors you send to Amazon who complete a purchase. The advertiser pays you an amount generally based on a percentage of the purchased item’s price.


Technology Trends


Google Maps Could Tell Customers Your Business is Closed


Google is tightening the belt on local businesses. And if you’re not careful, people searching for you could be led to believe you’re closed or out of business, entirely. Earlier this month Google announced that inactive Google “My Business” accounts may become unverified.


Zoho’s ShowTime Platform Allows for Interactive Presentations


The company providing online tools for key business areas including sales and marketing, human resources and payroll has introduced something new. This week, Zoho launched ShowTime. The Web-based platform enables speakers to transform static presentations into interactive events. The Zoho ShowTime platform brims with features that allow for “live” audience participation.


Brightly Wearable Tech Tells You When You Need a Bathroom


Though it’s not a fun thing to discuss, incontinence is a fairly common issue for people above a certain age. For now, most people who experience it have to deal with adult diapers or opt for surgery. But very soon, technology might be able to provide a better way for people to deal with incontinence.


Need to Talk to Beijing? Here Comes Skype Translator


Your business is in Boston. You have clients in Beijing. You’re about to communicate via Skype for the first time, and you’re worried. Allay those worries because Skype’s new feature will allow you to (hopefully) communicate seamlessly with foreign partners and clients.


Now Access DropBox Pro from Your Cheaper OnePlus One Phone


Fans of DropBox Pro can now access it from the OnePlus One smartphone, thanks to a new promotion by the company timed to coincide with a drop in price. When it first launched last year, the OnePlus One was like an exclusive nightclub; you needed an invite to access it. Since then, a lot has changed for the phone and company.


Finance


New Record: Institutional Lenders Surpass Alternative Lenders


There’s a milestone in Biz2Credit’s latest report. For the first time in the index’s history, small business loans approved by institutional lenders have surpassed those approved by alternative lenders. That’s according to the May 2015 Biz2Credit Small Business Lending Index, an analysis of 1,000 loan applications that appears each month on Biz2Credit.com.


Green Business


These Rookie Business Owners Are Trying to Save the Rainforest


Some college students decide to take short breaks from school in order to travel abroad or make some extra money. But Tyler Gage took a hiatus from his studies at Brown University for an entirely different reason – to live in the Amazon jungle among the Shipibo people. He first became interested in Amazon cultures because of a class he took at Brown.


Small Biz Spotlight


Spotlight: Origin Distribution Turns Passion to Profit


Building a strong team of passionate individuals can be beneficial for every type of business. But it’s especially critical in industries like skateboarding, where personal passion plays such a great role for consumers.


Small Business Operations


10 Easier-Than-You-Think Ways to Jump on the Cloud – Today


You’re probably already using “the cloud” (i.e., going online) to operate some aspects of your business. But as Thomas Hansen, Vice President of  Microsoft Worldwide SMB explains, even if you’re sold on the benefits of the cloud, it may seem daunting to get started – or do more. He advocates taking incremental steps. Start small. Then do more over time.


Is It Possible to Run a Home Business While the Kids are on Summer Break?


If you run a home business, you’re probably coming up against a unique obstacle this time of year. Having your kids home for summer break is a major challenge when you’re trying to be productive in your business. While it may cause some upheaval and stress, it is possible to manage both your home business and your kids for these long, hot summer months.


Study Reveals Female Business Owners Need to Set Boundaries


You say you care about work-life balance, but do you, really? A new survey found that while women small business owners claim to value work-life balance more than men, women are less likely than men to actually take steps to achieve that elusive goal.


Local Business


Feeding Low Income Families? This Grocery Store Has an Option


Each day, tons of good food is thrown into dumpsters at grocery stores and restaurants throughout the country. But at the same time, there are people going hungry. That just didn’t add up to Doug Rauch, the former president of Trader Joe’s. So, he came up with a unique solution. Daily Table is a new grocery store in the Boston neighborhood of Dorchester.


Image: Apple


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Bing, Apple Make Marketing More Difficult

Designing Your Website for Affiliate Marketing

If you want to start marketing as an affiliate then you need to have your own website. This is the main requirement to start your online business. Your website does not have to be loaded with graphics, but it does need to be informative, simple and professional.


To make your website you will need to do three things. Purchase a domain name, purchase the hosting service and design your website to upload to your hosting server. While purchasing the domain name, try to get a name that contains the main keywords of your website. Or you may simply choose a name that you like.


While selecting your hosting company, look for reliability. Hosting companies will be responsible for the storage of your files and to keep your website up and running. Godaddy.com is a well known, reliable hosting company.


How should your website be designed?


Hire a Designer


You can hire a web designer to do this design work for you. Just ask him to make the site professional looking and clean. The easiest way to hire a designer is to use an auction website like RentACoder.com or ODESK.com. Simply type a description of your project and designers will enter their bids. You will receive many bids from different designers. Check the portfolio and rate of each designer. Select the one which is best for your work and award him your project. After getting your website you can pay him through the auction website.


Use a Free Template


If you don’t want to invest to do the designing then you can get some free templates. There are many websites on the internet that are offering free website templates. Just visit these sites and choose the template that you like. Fill in the template with you own content and upload it on your server.


Use Site Builder Tools


Another choice is to use the site builder tools. You can use “dreamweaver” and “frontpage” to make your website yourself.


Characteristics of a Good Website


Simple and Professional


Your website is meant for business, so it must look professional. It should not be over loaded with heavy graphics and lots of flashy banners. Simplicity is best. Try to use light colors. Make a nice header to show your company name and theme. The site navigation must be simple and easy. People should not have any difficulty in searching for a specific page or information; otherwise they will not re-visit your website.


Provide Search Facility


Your website should have a search box on every page to search your website. This will be a great help for the visitors that want to search for a specific product or information on your website.


Build Your Mailing List


Some affiliate programs offer you a website to promote their business. This is the ready made solution. But in this case you cannot build your mailing list. Always try to get your own website where you can easily build your mailing list to promote your business.


Your own website is the key requirement for affiliate marketing. The overall look and feel of your website should be attractive and the site must provide the information for which people are looking for. Provide easy navigation and search facilities to make it user friendly.


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Designing Your Website for Affiliate Marketing

ProMax Unlimited Introduces New Email Marketing Tool


ProMax Unlimited upgrades its award-winning CRM with Email Campaigns, a robust email marketing tool


Davenport, Iowa (PRWEB) June 19, 2015


Fresh off of winning its fourth straight Dealers’ Choice Award for CRM excellence, ProMax Unlimited made another big addition to its software suite with the release of Email Campaigns. ProMax Unlimited, an industry-leading full front end solution, is used in over 2,000 automotive dealerships nationwide. The release of this new email marketing tool is just the latest addition ProMax has made to its core product.


“The pinnacle of our year-long effort into completely reworking our email support in ProMax has now been achieved with the release of Email Campaigns” said ProMax CTO Darian Miller. In addition to robust reporting of all the traditional email marketing metrics like Click-Through Rate, Open Rate, and Bounce Rate, ProMax Email Campaigns also boast advanced drilldown reporting as well as A/B testing. “We went above and beyond our initial expectations with this release by offering features that most others don’t” continued Miller. “The A/B testing in particular is a very powerful tool that most solutions can’t match, and all of the reporting is available from any device, anywhere.”


The ability to send compelling email messages to customers is essential to any CRM tool. “Email remains the go-to form of communication, and dealerships rely on it to market to their customers” said ProMax COO Shane Born. ProMax Email Campaigns give users the ability to create professional-looking campaigns with ease and also comes with a selection of effective email templates that are designed to display equally well on desktop computers as well as mobile phones and devices. “The responsive templates we offer are a big plus for dealers” said Born.


Email marketing is an indispensable tool for dealers, and ProMax Email Campaigns enable users to orchestrate large campaigns with ease. “This is a fantastic addition for our dealers, and it is loaded with bells and whistles” said ProMax CEO John Palmer, “but what makes our Email Campaigns so essential is the ROI reporting. Our dealers can see exactly what is working and what isn’t, and how it is affecting sales. All of the features are great but the bottom line, ultimately, is the top line- how much gross am I getting from my email marketing? With Email Campaigns, our dealers can answer that very important question.”


For the original version on PRWeb visit: http://www.prweb.com/releases/2015/06/prweb12796210.htm



ProMax Unlimited Introduces New Email Marketing Tool

salesforce.com: LiveIntent Integration Is Another Content Marketing Value-Add


Summary


  • Email marketing hybrid LiveIntent is out with news of an integration with salesforce.com and its Marketing Cloud Active Audiences Platform.

  • LiveIntent, for those unfamiliar, is a private company that offers what is most easily described as a real-time bidding platform for email marketing.

  • This helps salesforce.com customers avoid banner blindness for prop advertisements, position content with core-content strengthening value-add items, and helps the email itself become more visible in general.

  • Because of the uniqueness of the LiveIntent integration this is now another hurdle a salesforce.com customer has to jump to exit the ecosystem.


Email marketing hybrid LiveIntent is out with news of an integration with salesforce.com (NYSE:CRM) and its Marketing Cloud Active Audiences Platform; this is an integration that I think could be much more meaningful to salesforce.com than many are probably viewing it as currently.


LiveIntent, for those unfamiliar, is a private company that offers what is most easily described as a real-time bidding platform for email marketing – think The Rubicon Project (NYSE:RUBI)/Criteo (NASDAQ:CRTO) but strictly for emails. LiveIntent offers a fascinating (highly polarizing for those determining its value to housing platforms – salesforce.com in this case) platform that uses end-user specific identifiers and data to dial-in email proximity marketing at the time the email is opened, not when the email is sent.


Those are two big differentiators to be clear on, that we’re talking about intent based advertisements and advertising that are not interruption based. I think the salesforce.com integration is big in that the proximity marketing is intent based AND I think that’s the sole reason salesforce.com chose to integrate at all. I’ll clarify.


To be perfectly clear, LiveIntent advertisements come in the form of email skins or whitespace fillers – the advertisements are not disruptive or directly distracting, at least according to feedback data that LiveIntent has gathered. LiveIntent also offers a programmatic delivery of customer owned (in this case salesforce.com’s customers) advertising inventory as well. This means that the customer (again, salesforce.com’s customers) can choose to use LiveIntent to programmatically deliver its own ads or it can choose to create revenue via delivery of outside party ads. In either case, so far LiveIntent has shown metrics that are impressive and that should benefit salesforce.com customers (at least those metrics that have been made public).


salesforce.com doesn’t need help from anybody. I think its market cap and its dominant positioning in the CRM space speaks to that pretty clearly. That said, it still chose to integrate with LiveIntent which means it desired the integration. Again, I think the sole reason for this is that the email proximity marketing offered by LiveIntent isn’t simply guess work marketing. It’s relevant marketing that has higher click through rates, “10X engagement” when skins are deployed, and “28 seconds” of view time (data sourced from a LiveIntent presentation at LiveIntent.com – data gathered by LiveIntent via salesforce.com, HubSpot, Marketo, etc.).


As LiveIntent CEO Matt Keiser phrases it, “it practically rivals television”. That might be a bit of hyperbole but LiveIntent is clearly on to something if salesforce.com is taking notice.


So how does this benefit salesforce.com customers?


Well, the ability to use data and analytics to advertise is never a bad thing. LiveIntent allows salesforce.com customers to not deploy pre-set advertisements but to advertise using all the tools of modern technology in real-time. This helps them avoid banner blindness for prop advertisements, position content with core-content strengthening value-add items (think Microsoft sending an email about the new Xbox while wrapping the email in a new sporting-game skin to a user that has data gathered that says he or she likes sports), and helps the email itself become more visible in general. All are good things.


Then there’s also the fact that salesforce.com customers can recoup costs that are normally sunk in email deployment. With email typically being a loss leader from an advertisement and engagement standpoint the ability to in-email advertise can incrementally contribute back to the breakeven of the effort. Potentially allowing the customer to do more or to simply not have a negative contribution margin from the initiative.


But without a doubt the single largest value-add of the integration is the “integration” of new tech to the old tech emailing. Using those CRM notes, using that collected data, and using the entirety of the customer’s journey to better target and make more effective the actual touch point. The ability for the programmatic, RTB platform from LiveIntent to increase efficacy levels is only as good as the data inputs its pulling from – inputs that are all within the salesforce.com platform. This should do well to strengthen the already strong value-prop of the CRM offered and make even stickier the CRM.


That’s a good thing for salesforce.com and those invested.


So while this might have seemed like just another incremental integration, because of the uniqueness of the LiveIntent offering, it certainly isn’t. This is now another hurdle a salesforce.com customer has to jump to exit the ecosystem.


Continue to be long CRM.


Good luck everybody.


Source: salesforce.com: LiveIntent Integration Is Another Content Marketing Value-Add



salesforce.com: LiveIntent Integration Is Another Content Marketing Value-Add

OPM Pros Brings Abdo Mazloum on as VP, Search & Display


The seven-year veteran will launch and grow the company’s newest division.


Montreal, QC (PRWEB) June 18, 2015


OPM Pros is proud to announce the hiring of one of the Search & Display industry’s most sought-after senior professionals.


“An SEM and Display service is something that has been in the works at OPM Pros for a while,” says Paresh Vadavia, OPM Pros Co-Founder and CEO. “With Abdo Mazloum at the helm, we’re confident we can offer these complementary services at the highest levels. He can see things from 20,000 feet and two inches – and he can add value to our clients in both ways.”


Abdo comes to OPM Pros with an impressive CV. He graduated with a Computer Science degree from Bishop’s University and started his career as a Front End Web Developer. In this role at three different shops, he picked up a few white-hat SEO tricks, and successfully ranked a number of websites on the first page of Google for competitive keywords.


Knowing that marketing strategy was more in line with his passions, he switched disciplines and became an SEO/SEM Specialist and Team Lead at SSENSE. There, he created and implemented search engine optimization campaigns including on-page optimization, keyword research, competitor research, link building, content creation and social media; developed and managed online paid marketing initiatives of text, display and product paid ad placements on AdWords, Bing Ads, DoubleClick and several comparison shopping engines with combined monthly advertising budgets of hundreds of thousands of dollars; and managed a team of SEO/SEM specialists. His efforts in this role led to over a triple digit percent YoY increase in revenue on the SEO & SEM channels at SSENSE.


Most recently, Abdo was a Display Marketing Manager for Beyond The Rack Enterprises Inc., the fast-growing online private shopping club in North America where he managed their display, web analytics, and SEO campaigns while operating multi-million dollar advertising budgets annually. He also ranked 5th in the Biggest Search Geek Contest by Marin Software.


Abdo’s certifications include DFP Fundamentals for Traffickers, Google Analytics Premium Fundamentals, Ad Exchange Sell-Side Fundamentals, DoubleClick AdX for Buyers Fundamentals, DoubleClick Search Fundamentals, DoubleClick Campaign Manager, DoubleClick Rich Media Fundamentals, DoubleClick Bid Manager Fundamentals, Mobile App Analytics Fundamentals, Google Analytics Platform Principles, AdWords Advanced Display, AdWords Advanced Search, AdWords Advertising Fundamentals, Google Analytics Fundamentals and Bing Ads Accredited Professional.


At OPM Pros, Abdo’s portfolio will include paid search, display, programmatic media buying, comparison shopping engines, mobile strategy, SEO and web analytics.


About OPM Pros
OPM Pros is a global award-winning affiliate marketing agency that works closely with major retailers across North America, Australia and the UK to help them maximize their online revenues. Based in Montreal, Canada, and with three US offices (SC, NE and WI), OPM Pros specializes in affiliate program management across the full range of affiliate networks and verticals. Founded by Paresh Vadavia and Sonny Lamba in 2009, the company is counting over 30 full-time employees, a client roster of over 80 retailers, and multiple awards recognizing vision, innovation and financial performance of OPM Pros in the affiliate marketing field. The company’s team members boast a collective experience of over 100 years in the industry.


OPM Pros manages the affiliate programs for major online businesses including 1800flowers.com, Beyond the Rack, Art.com, Staples Canada, Bowflex.com, Forever 21 Canada and Paula’s Choice.


For More Information Contact: Paresh Vadavia, info(at)opmpros(dot)com, 514-341-7767 ext. 21


http://www.opmpros.com
@opmpros


For the original version on PRWeb visit: http://www.prweb.com/releases/2015/06/prweb12795098.htm



OPM Pros Brings Abdo Mazloum on as VP, Search & Display

When Donald Trump brags about his Facebook success, it's a sure sign you should be skeptical


Workers began removing the large letters spelling out the Trump name from the shuttered Trump Plaza casino in Atlantic City last year. (Mark Makela/Reuters)

The (maybe) presidential campaign of D. J. Trump issued a highly Trumpian news release in response to news that his announcement  Tuesday made a big splash on Facebook.


“Trump Smashes Social Records Following Presidential Announcement,” it yelled. “3.4 million Facebook users in the US generated 6.4 million interactions regarding the launch of his campaign, the highest by far, among all 2016 GOP candidates.”


Why? Because “Mr. Trump has a tremendous audience across the country,” as the news release notes — with probably more accuracy than it intended.


In general, how something does on social media is a bad way to gauge success. In politics? It’s especially dumb, as we’ve noted before. We’re comparing apples to cameras to a 1973 Deep Purple LP when we pit Donald Trump launching  Tuesday afternoon against Martin O’Malley launching on the weekend against Hillary Clinton launching a campaign that starts off 14 miles in front of the competition. And then we’re using that comparison to try and predict tomorrow’s lottery numbers. This is the first contested presidential campaign in which Facebook is so dominant. We have no baseline of comparison in politics.


What we do know is that online fame seems to help. The extent to which campaign launches generate interest from individual Facebook users and get “interactions” on the social platform is loosely correlated to how active the candidates already were on Facebook — or at least how much interest they got. We compared user interest and interactions within 24 hours of the launch to how many followers each had on Facebook the day of the announcement, and voila. (Clinton is in italics because data from the day of her launch was not available. Instead, we used today’s figure.)



As we noted before, the two people getting the most attention on Facebook last fall were Clinton and Ted Cruz — numbers 1 and 3 around Trump on the users/interactions scale. (Notice, too, that Trump “smashed social records” — in the sense that he did worse than Clinton.)


Clinton, Trump and Cruz are outliers. Or maybe Rand Paul and Mike Huckabee are; they didn’t do as well as you might have expected given their high follower counts. It’s hard to say, because we don’t really know what this means. It is not the case that Trump did a lot of organizing around Facebook; it is pretty clear, too, that not all of those interactions were of the “hey, I’m voting for this guy” type. It’s just … a number. It’s bigger than the number for the Nikon, but smaller than the number for “Who Do We Think We Are,” (to continue the joke from above).


Here’s one real thing we can look at: How those interactions compared to candidates’ standing in the polls. We compare the Real Clear Politics average from seven days after the launch to the number of interactions in those first 24 hours. There’s essentially no link at all.



(Notice, too, that we had to take out Hillary Clinton and the Democrats because they’re on a different scale of support. Another way in which comparing Clinton to Trump is tricky!)


If you’re wondering how these figures correlate to rate of change in poll numbers, we actually get some correlation — stronger correlation than between followers at launch and the number of interactions. Cruz saw the biggest jump after 14 days and the most interactions within 24 hours. Rubio saw the second-biggest jump … but fewer interactions than Rand Paul, who didn’t see as big an increase in the polls.



But Paul was doing better anyway. And Cruz announced first. And all sorts of other things that come into play in polling. This is a classic correlation/causation conundrum.


We also have a smaller data set. We’ll see what happens with Trump. Maybe he’ll prove the validity of the last graph, jumping up in the polls. Perhaps he’ll end up more like the graph above it, staying mired in the lower tiers of the Republican candidates.


The ferocity with which Trump pushed out those Facebook numbers, though, reminds us that we have these numbers because of marketing: Marketing from Facebook; marketing from Trump. And for that reason, if no other, it’s very much worth defaulting to skepticism.


In short: We don’t know what Facebook numbers mean, if anything. So we should stop pretending we do.



When Donald Trump brags about his Facebook success, it"s a sure sign you should be skeptical

salesforce.com (CRM) Debuts Next-Gen Marketing Cloud

salesforce.com (NYSE: CRM) unveiled the next generation of the Marketing Cloud, making any journey possible. With new enhancements to Journey Builder, companies now have one place to map and optimize journeys that span sales, service, marketing, custom apps and more. In addition, the next generation of Active Audiences allows marketers to seamlessly orchestrate ad targeting alongside digital marketing and across the digital advertising ecosystem with partners Facebook, LiveRamp, LiveIntent, Neustar, Twitter and Viant.


The ubiquity of smartphones, connected products, apps, wearable devices and digital communications creates trillions of customer interactions every day. The customer’s journey and every customer interaction, whether it’s engaging with a marketing campaign, speaking with a salesperson or getting a customer support case resolved, is an opportunity to build a relationship and define the brand. Because of this, companies are now competing on customer experience.


However, delivering an exceptional customer experience across all channels is not easy. While marketers have ample access to customer data, activating that data and engaging customers with relevant content across every channel is a significant challenge. To address this challenge, marketers are moving from manually executed batch and blast campaigns to event-triggered automation and real-time personalization.


“Marketers now have an unprecedented opportunity to engage customers at every step of their journey,” said Scott McCorkle, CEO of Salesforce Marketing Cloud, Salesforce. “The next generation of the Salesforce Marketing Cloud uniquely helps companies take action on data from any customer interaction to deliver the right content at the right time across every channel.”


The Next Generation of the Salesforce Marketing Cloud: Now Any Journey is PossibleThe Marketing Cloud is the world’s #1 digital marketing platform. It enables marketers to build a single view of the customer, map and optimize every journey, deliver personalized content on every channel — email, advertising, social, web, mobile, apps — and measure the impact on their business. The next generation of the Marketing Cloud delivers breakthrough innovations that empower marketers to create any kind of journey and activate CRM data to run ads across more than 100 digital advertising networks and technologies including web/display, social, mobile, apps and video.


  • Next Generation Journey Builder: The next generation of Journey Builder empowers companies to guide customers on 1-to-1 journeys across channels and devices to ensure they always deliver the right message, at the right time, via the right channel. Now companies can make any journey possible and connect every interaction across every department, from post-service customer satisfaction to product adoption programs, and loyalty programs to employee onboarding. Marketers can empower all teams within the organization to unleash the power of the world’s #1 CRM and connect all interactions along the customer journey to deliver customer success.
    • New Native Journeys With Sales Cloud and Service Cloud: New pre-built Sales Cloud and Service Cloud events and activities in Journey Builder make it easier than ever to manage customer journeys that span marketing, sales, service and other kinds of interactions.

    • New Pre-Built Journey Triggers: Now, for the first time, Salesforce objects like contacts, leads, accounts and cases, as well as custom objects are available as pre-built triggers in Journey Builder. Marketers can automate inbound event-driven triggers, such as a customer joining a loyalty program or downloading an app, which then send the customer a message on any channel to begin their journey. Triggers can also automatically modify data in the customer contact record or set up wait times and decision splits to adjust the journey in real-time based on customer interactions across sales, marketing and service.


  • Next Generation Active Audiences: Today, Salesforce announces the next generation of its ad platform Active Audiences, which syncs ad targeting with CRM, empowering marketers to run more relevant ads across all of the places they execute campaigns. New partnerships will extend its scope to reach audiences across the broad display advertising ecosystem. Active Audiences can now help marketers:
    • Connect with customers and prospects across the display advertising ecosystem: New Marketing Cloud partners announced today — LiveRamp, LiveIntent, Neustar and Viant — will empower Salesforce users to activate CRM data and run ads across more than 100 digital advertising networks and technologies.

    • Coordinate targeted, relevant advertising to drive sales, service, and marketing journeys: Full integration with Journey Builder empowers marketers to bring targeted, relevant advertising in line with sales, service and marketing journeys. Active Audiences orchestrates digital advertising based on the customer’s entire experience with a brand – the emails and mobile messages they open, their purchase history, their engagement with the customer service team and where they are in a sales cycle.

    • Target people across social networks: Salesforce is a Facebook Marketing Partner for ad technology, content marketing, community management, and audience onboarding; a LinkedIn Certified Marketing Partner across sponsored updates and company pages; and a Twitter Official Partner. Through Active Audiences, marketers can reach their customers and lookalikes on Facebook and Twitter. With Salesforce Social.com, they can create and optimize media at scale across Facebook, Twitter and LinkedIn.


Comments on the News


  • “Having the rich breadth and depth of data from our online and offline customer engagement in the Salesforce Marketing Cloud allows us to deliver more relevant content to our customers,” said Kimberly Ruthenbeck, director of Web Customer Experience, Room & Board. “Making the right offer to an engaged customer at the optimal time is every retailer’s sweet spot. The direct conversion from customers who engage with predictive content powered by the Marketing Cloud and then click to buy is 150 percent higher than the site average.”

  • “With the Salesforce Marketing Cloud, FleetCor is bridging the gap between marketing, sales, and service,” said Pamela Coan, director of customer marketing, FleetCor. “By integrating all of our customer data, we can now act on it in real-time across customer facing departments, which is leading to increased customer engagement and satisfaction.”

  • “Leading organizations that successfully exploit business moments are able to accurately create distinct brand, customer service or sales values based on a nuanced understanding of their customers’ journeys,” wrote Brian Prentice, research VP, Tiffani Bova, distinguished analyst VP, and Olive Huang, research director of Gartner, in the May 2015 report entitled, “Connect Business Moments, Personas and Journey Maps to Boost Customer Experience Outcomes.” “To optimize brand, sales and customer service actions, each part of the enterprise must be working off a common view of their customers’ journeys. This way, organizations are able to assess the impact of their actions relative to the overall customer experience and avoid confirmation biases.”

Global Leaders Deliver 1:1 Customer Journeys at Scale with the Salesforce Marketing CloudLeading global brands like FleetCor, Room & Board and the Michael J. Fox Foundation harness the Marketing Cloud to connect with customers in a whole new way. Companies that have deployed Marketing Cloud have seen an average of 43 percent increase in marketing campaign ROI, 44 percent increase in lead volume and 46 percent faster campaign deployment, according to a recent third-party research report sponsored by Salesforce1. The Marketing Cloud’s customer journey capabilities are seeing increased traction, as Salesforce gained the most market share in the worldwide CRM marketing software category based on 2014 total market share revenue, according to Gartner.


Source: Gartner Inc., Market Share: All Software Markets, Worldwide, 2014, Bianca Francesca, et al, March 31, 2015.


Pricing and Availability


  • Salesforce Marketing Cloud and Journey Builder are generally available today for customers. Journey Builder pricing starts at $3,750 per month.

  • New Journey Builder activities, triggers and events with Sales Cloud and Service Cloud will be available in Q4 2015.

  • Active Audiences is generally available today for customers. New Active Audiences display features are expected to be generally available in Q3 2015. Active Audiences pricing starts at $4,200 per month.


salesforce.com (CRM) Debuts Next-Gen Marketing Cloud

Why brands should tap into micro-moments

Marketers need to change their playbooks to more effectively reach hyper-connected Asian customers and get them to transact, Simon Kahn, CMO at Google Asia Pacific, said in an interview with Marketing.


Asian countries continue to dominate the rankings for the highest smartphone penetration.  Globally,  Singapore claims the second spot with 88% penetration rate while other Asian countries dominating the rankings are: Hong Kong at 79%, Taiwan at 78%, South Korea at 83% (see charts below), Google’s latest consumer barometer insights revealed.


When it comes to m-commerce, Thailand tops the chart with 31% of its online shoppers using their smartphones to purchase new products.  Malaysia ranks fifth at 20% with Singapore closely following behind at the sixth spot with 18% of online shoppers buying new swag on their smartphones(see charts below).


From a shopper marketing perspective, Asians tend to do more with their phone, reflecting a major behavioural shift that marketers need to be attuned to. Even search on mobile has become a primary platform for Asian users; for example, in Japan mobile search surpasses desktop queries.


The high usage of phones also means that consumers have the expectation of finding information that is both useful and easily available for them.


Touting them as “micro-moments”, Google highlights the key moments that should matter most: the I want-to-know, I want-to-go, I want-to-do, and I want-to-buy moments.


These are times when consumers need to learn, discover, watch, find, or buy something and t hey reflexively turn to the closest device (usually a smartphone) to act on that need. Asia’s embrace of the smartphone has made micro-moments more important to marketers here, more than in any other region, according tot Google.


I-want-to-do moments


I-want-to-do moments are those moments when you want know to how to curl your hair, fix a bike, or bake a cake. These moments can be incredibly valuable for brands and there are more of these moments in Asia than in the West.


In the Philippines, 55% of smartphone users and in India 53% smartphone users watch online videos to learn something new, compared to just 22% in the US.


Kahn cited an example from Unilever India’s “Be Beautiful” YouTube channel — a hub for beauty tips and tutorials, and Nestl, which also tapped into this behavioural shift by featuring cooking videos on their YouTube channel.


I-want-to-buy moments


I-want-to-buy moments describe those times when consumers pull out a smartphone to compare prices or look up reviews — even when shoppers want to buy offline.


Capitalising on this trend, A didas started using location information in their online ads to direct shoppers to their stores. This trend is evident in Malaysia, where 91% of mobile searches lead to further action – whether 3 it’s looking for more information, or purchasing a product or service. In Singapore the figure is 84%.


I-want-to-go moments


Consumers also turn to their phones for local information and immediate answers. 41% of Indonesian smartphone owners turn to mobile when they have an immediate need


to find a local business while in Malaysia, 76% of purchase related conversions happen within 5 hours and 33% within an hour of a mobile search.


Citibank is one of the brands realized this I-want-to-go moment and started using a location-aware app as a key part of their online marketing strategy, Kahn explained.


Brands can leverage Asia’s micro-moments by firstly identifying the micro-moments that are relevant to your business across the entire consumer journey at various points in time. Brands should deliver on consumers’ needs at the right moment. Context should define your content across channels and devices to build seamless experiences for the moment.Lastly, brand’s should make sure their websites are optimised for mobile to ensure the consumer’s best mobile experience.



Why brands should tap into micro-moments

ClicksMob Establishes New Global Headquarters in San Francisco

SAN FRANCISCO–(ClicksMob, the leading mobile affiliate marketing service, today announced the opening of its new Global Headquarters in San Francisco’s Embarcadero, enlarging the company’s global footprint. ClicksMob CEO Chen Levanon is relocating to San Francisco to lead the development of the new headquarters.



“With ClicksMob’s rapid growth over the last 18 months, we realized the need to be on the West Coast to have closer proximity and access to the large companies that use our services here,” said Levanon. “We are excited about the new opportunities open to the company in San Francisco and look forward to utilizing the exceptional talent here to build a dedicated team committed to our clients’ mobile performance marketing.”


The announcement follows a very active 2014 for ClicksMob, during which company revenue grew by 900% and staff grew to over 30 worldwide. ClicksMob, which was recently named in the top 30 of Forbes’ America’s Most Promising Companies, is actively recruiting to fill 15 new positions in the new office over the coming months.


The San Francisco HQ comes in addition to the company’s existing offices in New York, as well as major offices in Tel Aviv. Founded in January 2013, ClicksMob is completely self-funded and has been profitable since its third month of operations. The company has taken the model of affiliate marketing and made it uniquely relevant to the new and ever-evolving world of mobile – providing a mobile advertising marketplace for advertisers and publishers. ClicksMob’s model of performance advertising means that the company only succeeds when the customer succeeds.


For more information about open positions in ClicksMob’s new San Francisco office, visit http://clicksmob.com/career/.


About ClicksMob:


ClicksMob has made the existing model of affiliate marketing uniquely relevant to the world of mobile advertising. ClicksMob’s dedicated service and propriety technology allows advertisers to acquire users based just on success and publishers to make more money from their mobile traffic. The company is headquartered in San Francisco, with offices in Tel Aviv and New York. ClicksMob was named one of America’s Most Promising Companies for 2015 by Forbes.



ClicksMob Establishes New Global Headquarters in San Francisco

Crucial Tips And Techniques Required To Be An Affiliate Marketer.

Summary:

Each and every one of us has their own special interests or a hobby. We may love and have a large collection of books, music, and movies or we may be sports fanatic or enjoy traveling. We may also love gardening or having pets. Doing things we love to do, reduces stress and helps us to temporarily forget our every day problems and troubles, in some cases it may inspire us to find a solution to a problem. But not everyone has a hobby that makes money for him/her except if you love your job.


This article from The Online Master is about: affiliate marketing, making money online, marketing


Each and every one of us has their own special interests or a hobby. We may love and have a large collection of books, music, and movies or we may be sports fanatic or enjoy traveling. We may also love gardening or having pets. Doing things we love to do, reduces stress and helps us to temporarily forget our every day problems and troubles, in some cases it may inspire us to find a solution to a problem. But not everyone has a hobby that makes money for him/her except if you love your job.


Earning money with a hobby you love to do could earn you an extra income, with practice and experience it could allow you to quit your day job. That is why many of us today go online to start a business; their reasons are either to supplement their income or to gradually replace their offline income from their job. A great way to start making money online is through affiliate marketing.


Affiliate marketing is sharing revenue between an online merchant and one or more affiliates. The affiliate refers new customers to the online merchant and is paid a commission for either the new referral or sales generated. There are several advantages to affiliate marketing, mainly you don’t need to generate or stock an inventory of products, no need to create an online e-store, and you never have to worry about keeping a customer happy, the merchant takes care of it all.


Now, for sure you want to be an affiliate marketer with all the benefits an affiliate could get. But, do you have what it takes to be an affiliate marketer? To properly begin in affiliate marketing, you have to decide what area or areas you’re interested in. What products do you know the most and which products you could do the best job of selling? Once you discover your specialty; perseverance, patience, and determination comes next. These qualities should be possessed in order to be a good affiliate marketer.


A lot of online affiliate marketers become impatient and fail. You have to know your strengths and weaknesses, what things are you good at and what are your abilities and capabilities related to your chosen niche. The most important thing is you have to have a strong desire and will to succeed in affiliate marketing.


To be an affiliate marketer is not an easy task. You have to learn the techniques of marketing your product or service. There are many marketers out there promoting their ways of marketing, one should be cautious in attempting to jump on each technique. To be a successful affiliate marketer, you should learn how to listen and to be taught because in life we need to learn skills to get by.


An affiliate marketer should know how to effectively market their product; an effective marketing technique will get thousands of visitors to view their product which equates to more sales. Creating and publishing your own website will create a bigger chance of making money online faster. Avoiding the same mistakes of other affiliates is advised; many are just in it for a quick buck and fail to build a long term business. It’s important to understand that you’re building a long term business. It is essential to focus on what will makes you several sales each day and not the few dollars you’ll make in one sale.


It is also better to have knowledge on how to upsell your visitors for expensive services. This will distinguish you as an expert to the field which will allow you to sell more products and make more money. There are some people thinks that just by having affiliate links on their website will bring them good profits. It is true that some affiliates do make good money this way, but many still believe that it is more effective to use a strong marketing campaign in order to be successful. Affiliate marketers who treat their online visitors or customers as friends are more successful than those who don’t. Establish a relationship with customers and especially with the visitors to your website. Building a good business relationship with customers will bring that customer back again and again.


You should also be creative. The real key to being successful with affiliate marketing is to develop a good content based website and weave your affiliate links into all your content. Providing your visitors with good, quality, and updated content will keep them coming back to your site. Affiliate marketing can be a long term profitable and successful business. Do you have what it takes to succeed?



Crucial Tips And Techniques Required To Be An Affiliate Marketer.

CIMG launches 26th marketing awards


The Chartered Institute of Marketing Ghana (CIMG) has launched its 26th annual marketing performance awards at a brief ceremony in Accra.




This year’s event, slated for August 15, 2015 in Accra, is on the theme: “The Future of Marketing: Evolve or Die.”


The awards will cover six major areas: Personalities, hall of fame, media/MARCOMS organisations, products, not-for-profit organisations, and business organisations.


The National President for CIMG, Dr Shola Safo-Duodu, said the CIMG had over the years been responding to new trends and developments to ensure that the awards scheme reflected the practices, standards and principles expected from the award winners.


“Consequently, we have been reviewing the scheme, the criteria, areas of awards and the selection processes in order to inject freshness and appeal into the scheme,” she said.


She also pointed out that success in marketing was no longer random, as companies and marketers had to ensure that they approached the marketing of their products and services in a systematic and effective manner.


She said innovation had emerged as a key ingredient in ensuring that marketing strategies and the 3D concept of define, develop, and deliver were extensively used to deliver new products, services and brand positioning.
Dr Safo-Duodu also commended companies for doing incredible jobs in the area of innovation by connecting with their audience through understanding their motivations and tailoring their marketing plans accordingly.


“Today, purchasing decisions and payments are being done electronically through our handsets. So also internal money transfer can easily be done through mobile money transfer as against other lengthy procedures that were practiced before,” she added.


The Vice President of CIMG and the Chairman of the awards planning/ Selection Committee, Mr Kojo Mattah, also mentioned that the awards had over the years developed into a very significant benchmark by which individuals and corporate organisations rated their performances and all award winners were proud to be recognised.


He said the theme for the award was chosen because it addressed the role of marketing in the future because of the dynamism of marketing practice and how players must respond appropriately through innovations and the application of the appropriate tools.


“We believe that if companies are not evolving and becoming consistently and continuously relevant to their stakeholders, they stand the risk of becoming extinct,” he said. 




CIMG launches 26th marketing awards

BLOG: Quick tips for small business marketing

AKRON — We all know that I love social media and think it’s a great tool for small business marketing. While it is an important piece to any small business’ marketing puzzle, I do encourage everyone to take a look at what else is out there as well. Going on social media may help you hit some target demographics, but how can you reach the rest?


Here are five quick tips for social media marketing:


  • Personalized email: According to Entrepreneur magazine’s website, the Direct Marketing Association said for every dollar invested, email marketing generates a $40 return on investment (ROI).

“The problem is, while we used to get excited for the ‘You’ve got mail!’ chime, e-mail inboxes have become increasingly crowded. It’s it difficult to capture a customer’s attention.”


  • Pay attention: A Business 2 Community article gave some simple, but great advice about small business marketing: Business owners should make it a routine to monitor what consumers are saying about them across the web, whether it’s a review, rating or social post.

Being active with any conversation online can only help you, as long as you respond in a positive manner. Additionally, part of the charm of a small business is that you can be more personable than bigger companies. Business owners responding can really resonate with your audience. You are showing that you are taking care of them.


  • In-person networking: Small Business Trends advises business owners to get out there and see the people! Visit local events — and of course take photos so you can share them on social media later. Use your place in the community to your advantage to get your name out there. Sponsoring local events is also a great way to get the community acquainted with your business.

  • Realize marketing IS important: This seems simple, but to some small business owners it’s not. As stated in The Huffington Post: “There’s a perception that marketing is nice, but unnecessary for a business. As long as you’re producing something of value (a product or a service), every other strategy your company uses must be superfluous.”

  • Pens: I know this sounds a little off, but I firmly believe pens are a great way of getting your company name out there. Although the world is getting more technically advanced, there are still reasons why people need writing instruments. Pens are also the things people often forget to carry. The more “techy” alternative of this is a jump drive. Giving away simple things that everyone needs that has your company name, phone number and address can be a great way to promote your business. The best part is, since everyone needs pens and jump drives, you can use them at your business too. Employees need pens to write with at the shop. Why wouldn’t you use ones that promote your business?

It’s a constant reminder too. I’ll be honest, as a journalist, I always have a pen on me because you never know when you will come across a story. As an overachiever in preparation, I have at least five pens in my purse at any given time, just in case I lose one — or three — or one runs out of ink. I end up using a lot of hotel pens. Every time I stay somewhere, I end up using the pen in the room and take it with me. For months after I travel somewhere, I have those hotel pens. This can work for you as well as a service provider.


 


Here are some additional resources:


  1. Personalizing Ads Can Boost Marketing for Small Businesses

  2. 5 Digital Marketing Rules Every Small Business Needs to Know

  3. Your Massive Guide to Small Business Marketing on a Budget 

  4. What Small Businesses Must Know About Next-Generation Marketing

  5. The Small Business Owner: A One-Man Band [Infographic]

  6. Top Tech Tools To Help Your Small Business Grow


BLOG: Quick tips for small business marketing

3 steps to better customer personalization

The fact that personalization is a hot buzzword among email marketers today should come as no surprise. Consumers appreciate when companies deliver relevant messaging directly to their inbox. Personalized emails allow marketers to create highly tailored messaging at the individual customer level, making customers feel appreciated and loved. Even more importantly, personalization helps drive customers to take a next step. This level of intimacy goes well beyond simply including the customer’s first name in the greeting. Using data, marketers can create one-to-one messages that reflect the customer’s preferences and drive ROI.


If you aren’t sending personalized emails, then you need to start. Radicati estimates that 196.4 billion will be sent this year. The only way to get noticed in the increasingly hectic inbox is to send messages that resonate directly with the customer. Establishing a personalization stream in your email marketing program should not feel overwhelming. Create a plan to build personalization for your brand in phases, which will be dependent upon the maturity level of your current email program.


Phase 1: Basic personalization


To launch a personalized email marketing program, we encourage you to simply start with the basics. Basic personalization involves creating messages that are targeted based on information that your customer provided to you upon registration. This could include information such as gender, location, or birthday. Using this contextual data can help create a personal experience in email.


For instance, if your customer is based in New York and you know that a snowstorm is about to hit the area, then you can build a campaign around the information that you know. Retail companies can use this opportunity to push their snow gear, while a travel marketer might capitalize on the need for some sun to escape the cold winter. A ski resort, on the other hand, might promote its fresh show and nearby location. A restaurant may email a coupon to people wanting to order dinner in. Depending on your business and what you sell, you can take advantage of real life current events to personalize emails.


Phase 2: The preference center


The next phase of personalization in email is the intermediate level. In this phase, you should be looking at deeper demographic information that you have collected about your customer, which is usually accomplished via a preference center. Customers that have filled out a preference center have raised their hand to identify the types of emails that they want to receive. Customers share these details to express interest, and it is your job to ensure that your email content matches their preferences. Do they like all of your emails or just a certain type? A retail customer may only be interested in hearing about a store’s shoes as opposed to all of its products. A publisher’s customer might only want email updates about weather and don’t want their inbox cluttered with anything on sports, entertainment, or breaking news. Tailor each customer’s email to his or her individual preferences to build a lasting relationship with your customer.


Phase 3: Customer behavior


The third phase of personalization in email is to target emails based on a customer’s behavior. Site browsing, past purchases, and loyalty activity can tell a marketer a lot about the customer, and it’s your job to make this data actionable. Look at how customers are responding to your emails, how they are browsing your site, how they are interacting with their shopping carts, and what they have previously purchased to personalize future mailings. Adapting these data points into your email program is the key to creating a highly tailored and personalized email experience.


Personalization is no longer a nice-to-have aspect of email marketing — it is a must-have. Implementing a personalization program is not as hard as you think. Consumers are constantly telling you things about themselves, you just have to figure out how to implement that data and make it actionable to create targeted, personalized messages. Personalization shouldn’t just be a buzzword; it should be a best practice of every savvy email marketer.


Tony D’Anna is CEO at PostUp


On Twitter? Follow iMedia at @iMediaTweet.



3 steps to better customer personalization

Konnektive CRM and Lodestar Have Completed their Complete Integration to the Midigator ...

The coupling of the most powerful CRM technology, with the most advanced chargeback management system gives marketers an edge they have never had before.


Roswell, Georgia (PRWEB) June 14, 2015


Konnektive CRM (Roswell, GA), and Lodestar have completed their complete integration to the Midigator Chargeback Management platform.


Konnektive is a complete CRM/OMS (customer relationship management and order management system) platform that converges the best in technology and user interface for product and campaign management for trial/continuity, straight sale, and multi-pay; a landing page builder, a shopping cart technology, an online sales tracking system, a sales scripting and order entry software that can integrated to telephony platform’s, an easy to use customer service interface, a billing system that completely integrates with any accounting system, and a complete fulfillment management system, all combined into one unique product that is completely web-accessible, and completely secure.


Midigator is a chargeback reporting and management solution designed to keep your business protected. Midigator provides real-time merchant account monitoring and fights chargebacks to win your revenue back. Its analytics enable you to take preemptive action against chargebacks to keep your MIDs alive and profitable. Midigator’s unparalleled reporting and patented management technology saves valuable time allowing you to focus on what’s important.


Midigator uses patented technology to display your chargeback counts and ratios in real-time. Advanced algorithms forecast your month-end results and let you trace problem customers back to a particular affiliate, traffic source, country, card type, reason code, BIN number or any other metric that is important to your business.


The integration between the most powerful CRM technology in the affiliate marketing industry through Konnektive and the most advanced chargeback management system in the industry through Midigator, gives every marketer a distinct advantage that cannot be found anywhere else.


Maintaining your merchant accounts should be your number one priority, because without them there’s no revenue.


Contact us today for your demonstration:


Matthew Martorano
CEO/Founder
o: 800.270.8701 x 700
e: matt(dot)m(at)konnektive(dot)com
w: http://www.konnektive.com


Corey Baggett
CEO
o.    800.960.2184
e.    corey(at)lodestarerp(dot)com
w.    http://www.lodestarerp.com


For the original version on PRWeb visit: http://www.prweb.com/releases/2015/06/prweb12785480.htm



Konnektive CRM and Lodestar Have Completed their Complete Integration to the Midigator ...

Why Email Marketing Beats Social Media in Lead Generation, And What You Can Do About It

When it comes to lead gen, email marketing will always beat social media


Social media has many legitimate marketing uses. When used right, social lets you build a genuine relationship with your customers. It helps you find out what people are saying about your brand and it enables you to share interesting content with your audience. Regardless of whether they’re in B2B or B2C, most businesses today can’t afford not to have a social media presence.


But there’s one thing that social media isn’t great for: lead generation. Social media works effectively for many marketing activities, but generating new leads isn’t one of them. In fact, when it comes to generating leads, the good ol’ email will always beat social media. One 2014 study from management consulting firm McKinsey & Company suggests that email conversion rates are 40 times higher compared to Facebook and Twitter combined. “The rate at which e-mails prompt purchases is not only estimated to be at least three times that of social media, but the average order value is also 17 percent higher,” according to the report.


An understanding of its drawbacks as a lead gen tool is critical to getting the most out of social media marketing. So why is email, a relatively old channel, better suited for generating leads? Here are a few reasons why.



  1. With email, you’re reaching an audience that already knows you.



People in your email database have opted-in to get communications from you. They already know you, and at one point, you’ve impressed these people enough that they’ve raised their hands and have indicated that they want to hear from you in the future.



Recommended for YouWebcast: Advanced Social Media: Finding, Engaging, and Converting Consumers



Social lacks that same level of commitment. A social media follow isn’t quite as powerful as an email opt-in. Following someone on social is a more passive activity than signing up for email communications. It’s not unusual for people to follow thousands of people and brands on social, but most would only sign up for only a handful of emails. Email requires a deeper level of engagement and trust.



  1. There’s too much noise on social.



The same thing that makes social media exciting and dynamic also makes it a difficult marketing channel: the volume of content. In a single day, Twitter users generate 500 tweets. On Facebook, users post 55 million status updates per day. On Instagram, over 70 million pictures are posted on a daily basis.


Companies are competing for people’s attention on social. And because of the volume and velocity of social media content, only a small fraction of your social media audience sees your updates. For instance, Facebook’s edgerank limits the reach of your posts: only 2 to 6 percent of your fans actually see your content. Twitter doesn’t have an algorithm (at least not yet), but it’s easy to miss updates because people tweet a lot.



  1. People are more likely to see (and click on) your email.



Open rates for email marketing messages are generally in the 20 to 25 percent range. If you assume a six percent reach rate for Facebook, that means your message is five times more likely to be seen through email than social.



Click through rates are also generally higher on email, as Campaign Monitor explains:



Click through rates from email are generally in the 3% range, while click-through rates on Tweets are generally in the 0.5% range. This means you are 6x more likely to get a click-through from email than you are from Twitter.


In order to show this in action, influential marketing blogger Derek Halpern ran a test where he sent his latest blog post to the same number of people via both email and Twitter. Here are the results:


– 300 people clicked through to the article from Twitter
– 4,200 people clicked through to the article from email




  1. You get to say more on email.



Some things require more than 140 characters. Yes, emails need to be brief as well, but at least you’re not limited to a certain number of characters. To get someone to take action, you often need to say more than a couple of sentences.


How to fix social media marketing


In the same way that email marketing did not kill SEO, social media marketing isn’t killing email marketing. In fact, email still beats social, and it will probably do so forever.


This doesn’t mean you should abandon social media. But it does mean you have to rethink your approach to social, and consider the very real limitations of this medium.


The first step is to acknowledge that social media is not necessarily a lead gen channel. For many companies, social is better suited for brand awareness and customer support functions. Sharing interesting—and usually ungated—pieces of content is more likely to resonate on social than doing a hard sell. You’re more likely to get leads on social if your content is useful and interesting. Regardless of whether you’re posting gated or ungated content, the quality of those pieces need to be super high.


Most of us also have to stop looking at social media as a purely organic/earned play. The social media landscape is following the trajectory of SEO/SEM where paid efforts are becoming just as crucial as organic ones. Facebook openly states that it is limiting promotional updates on people’s newsfeeds. If you want to generate leads on social, you have to make sure you have the budget for advertising.


And given that we know that email will almost always convert better than social, we have to think of ways of bridging the gap—of converting social media followers into email subscribers. I think the best way of doing that is through your corporate blog. If you are producing high quality blog posts, why not start a blog newsletter and get people into your database that way? When people opt-in to your newsletter, you now have them in your database and you can start marketing to them via email.


Social media marketing is far from dead, but it is at a critical juncture. And despite people complaining about email overload, the truth is that email marketing is still a very effective tactic. Understanding how social can help drive your email strategy is the key to maximizing your social media marketing efforts.



Why Email Marketing Beats Social Media in Lead Generation, And What You Can Do About It

More on Branson Visit: Dialog with a Reader About Our 'Tips on Fitting In'

We hear howls about our Facebook page. And those are among the polite ones.


The most detailed, impassioned response — also polite — comes from Alison Chevalier, a MSU graduate who works in Detroit and New York City on online marketing, business development and event planning. The self-described “change agent” lets us share her Facebook post, which has 38 likes by 1 p.m. Her reaction, presented in full, is followed by the author’s response (originally posted as a comment under Chevalier’s post).






Alison Chevalier: “That ‘article’ was an embarrassment to Detroiters and a slap in the face to someone who just did something very good for our city.”


‘An embarrassment to Detroiters’


When I’m indignant, I tend to write run-on sentences so let me apologize in advance for doing that. But I have to express my outrage for this type of pointless snark. It stems from an underlying attitude of scarcity and that mentality holds Detroit back when we need to move forward.


Alan Stamm, I’m disappointed in you. Richard Branson and Virgin Atlantic filled a plane with representatives from all the major UK media outlets, along with reps from select marketing agencies and a few hand-picked young entrepreneurs (Paria Bikes for one) and flew it to Detroit, shuttling several different groups in buses all around the city — each bus taking its respective passengers to different areas of Detroit — to showcase all the positive energy and momentum that comes with the new wave of entrepreneurship that Detroit is experiencing.


I joined in one such group at Shinola and had conversations with several participants who were fascinated by Detroit’s evolution, where it’s been and where it’s going.


Branson was not on every bus so that exercise wasn’t all about photo ops featuring his internationally recognized face. It was about intentionally moving the story that’s being told about Detroit from that of being The Capital of Blight to that of being a city full of amazing people doing amazing things. This is the story Branson wants to get out to the rest of the world — along with the story about Virgin Atlantic’s new Detroit connection, we’re not kidding ourselves here. But guess what? Virgin Atlantic has announced new city connections over the years and those announcements have not all involved throwing a major media event to announce the addition.


Branson and Virgin Atlantic brought GLOBAL attention to Detroit and showed it in the best light possible, and you write a story for Deadline Detroit criticizing Branson for fist-bumping Mike Duggan and members of the visiting group for using the words “thang” and “chillaxing” in their tweets? I’m sorry. I like Deadline Detroit and you’re a good writer, Alan, but that “article” was an embarrassment to Detroiters and a slap in the face to someone who just did something very good for our city.


They only used mustard on the hotdog images used in their VIP signage and not full coney toppings? Bad, BAD Richard Branson and Virgin Atlantic for missing THAT opportunity. Forget that Branson and his team created a huge opportunity that will impact Detroit in countless positive ways for years to come.


Are you kidding me?


Can we get over ourselves, Detroit?


And let me just add that Branson personally gifted the four groups of entrepreneurs who were pitching during the Ain’t Too Proud To Pitch event with the services of his marketing teams, his distribution channels, transportation partners and more — even giving one young woman who is a rising star and aspiring fashion entrepreneur at Merit a round trip ticket to London. These four businesses will grow and thrive because of this very special relationship with Branson and that alone impacts Detroit in numerous ways.


— Alison Chevalier



UK visitors and local invitees partied downtown Friday night after a full day of city tours and pitch opportunities for entrepreneurs at the College for Creative Studies.

Reply: ‘Pointless snark’ was intended as lighthearted snark


Whoa and wow, Alison. We never knew there’s so much room between our lines for those who choose to read between them.


Your detailed comments are welcome, as are all responses to our content, because engaging with readers ranks right up there with fairness, accuracy, readability and transparency as core values. Like all news sites, we also try to enlighten and entertain.


Making readers indignant and outraged is obviously not desired, though we know point-of-view commentaries such as this can run that risk.


That said, a few responses to what seems like a selective reading and interpretation of what’s intended as a playful, good-natured, respectful chain-yank.


1.) Our “slap in the face to someone who just did something very good for our city” begins: “We’re glad you came, Sir Richard Branson. We appreciate the new London-Detroit flights, the Hustles Harder shirt and the nice things you say about our city.”


2.) It closes “on an upbeat note” with praise for his “dandy phrase at Friday afternoon’s Ain’t Too Proud to Pitch event. . . . You share what could be a mantra for the city that hustles harder.”


3.) Those three of our 17 paragraphs frame the tone and, on balance, appreciation for all the good stuff we join you in embracing. Between them are what we see as lighthearted snark, though calling it “pointless snark” is as valid as any matter of taste.


4.) Similarly, our view is that fist bumps by white guys of a certain age are uncool (naff in British slang — which may show equal uncoolness, I acknowledge). You see that observation as a criticism of Mr. Branson; I meant it as a laugh line to accompany what seems like an amusing photo.


5.) We agree that Virgin Atlantic and its founder create potentially huge economic, tourism, business and image opportunities for Metro Detroit and Michigan, which far outweigh our poke (whimsy again) at not using a coney dog as a “missed opportunity.”






Two of the three MSU grads who formed Original Stix, a Brush Street startup, on stage Friday with Richard Branson (far right). [Bamboo Detroit photo]


To answer a question above: Yes, we *are* trying to kid you, other readers and #hellodetroit visitors . . .
. . . while making a point about not sounding clueless, callous or foolish by dropping “chillaxin"” and “shake their thang” inappropriately.


If the tone fails, our bad. We shouldn’t need an emoticon to convey mirthfulness, but smiles and winks in an online commentary may be as hard to detect as those in misinterpreted email and social posts.


A more frustrating limit of our website design and CMS is an inability to visually distinguish a column or commentary from news articles. Tone should distinguish one from the other, but I’d rather have a label.


You’re a good writer too, Alison, though a 497-word critique of a 409-word post may be an over-reaction. (Or not.)


I regret your “indignant . . . outrage.” What seems like “pointless snark” is supposed to be lighthearted snark, but reasonable people can differ over which label fits.


Thanks for engaging thoughtfully.


— Alan Stamm



More on Branson Visit: Dialog with a Reader About Our "Tips on Fitting In"

Which Form of Digital Advertising is the Most Effective?

Facebook for business - digital advertising


Digital advertising has been blacklisted.


Everyone is so fixated on content marketing, and organic search that even uttering the words ‘let’s pay for some traffic’ have become awkwardly pushed to the side.


But don’t be fooled.


Even the most successful ‘content marketers’ are still using digital advertising tactics to get their content found. They might just not tell you about it – because it contradicts their methodology.



Recommended for YouWebcast: Advanced Social Media: Finding, Engaging, and Converting Consumers



We can’t forget how effective ads can be for getting our products and services found – but we need to be aware of how the landscape is changing.


The state of digital advertising


Digital ad revenue continues to grow year on year.


The big trend you need to know about?


Mobile is taking over.


(Not quite taking over, but it’s growing rapidly)



Mobile advertising revenue growth graph


Ok you get it; content marketing alone might not be enough and mobile is becoming more and more important if you want to advertise online.


But where do you start? How do you know what is the best platform for your business?


The most effective form of digital advertising is contextual – it depends on who you are trying to reach and how you want to get there.


Let’s run through the options, then give a quick breakdown of who benefits most from each.


Social Media


It’s a rare thing to find a company without a social media division these days, even if that “division” is just some hapless intern working for experience.


From restaurants to airlines to celebrities – if there’s a brand, there’s a Twitter handle to match.


When it comes to advertising on social media, everything is pretty new. The way we advertise on these platforms is continually changing, because no one really knows what works.


Advertisers aren’t quite sure yet (although some will claim they are). The consumers are confused with these new ads popping up on their social streams. And the platforms themselves (Facebook, LinkedIn and Twitter) are still balancing user experience with maximising revenue.


Social ads generally follow Pay-Per-Click or Pay-Per-Impression models, making them relatively easy to budget for – because you pay for what you get.


Now for a closer look at Facebook and Twitter as advertising platforms.


Facebook


Facebook advertising image


This social network is perhaps the most progressed with its digital advertising platform.


Facebook ads are similar to Google PPC campaigns, where you can bid for clicks or impressions on different keywords, then display ads on Facebook’s right vertical bar.


More recently Facebook introduced news feed ad spots if you have an active Facebook page. These are proving a much better ROI than the right side bar.


Keep in mind that the people seeing your ads will find them in a social context – so photos and images are a core component of a successful ad campaign.


Who should advertise on Facebook?


Devoted PPC marketers with the willingness to spend a lot of time getting things right.


Keep in mind that the sheer number of users Facebook has, makes it a perfect fit for B2C marketers. But B2B marketers have started to make their presence known because of the extremely targeted information the platform is accruing on all of us.


Facebook ads are easy to launch, and just as easy to edit (especially with the new mobile ad manager).


Marketers are able to make spot fixes on the fly to optimize and correct underperforming ads while boosting budget for winners.


Twitter


Twitter advertising image


These ads are, again, not dissimilar from Facebook advertising when it comes down to brute mechanics.


But they’re a different animal conceptually. Facebook ads are, well, advertising. They’re your chance to put your commercial foot forward.


Twitter ads are not. Paying for prominence here is a way to put what you might normally tweet into a more obvious place.


Ads work in parallel with the personality of your normal, free Twitter feed, and shouldn’t veer off into sales territory.


Who should advertise on Twitter?


Marketers with a solid Twitter strategy, but not enough Twitter traction.


Promoting your posts to the right audience (and yes, Twitter’s ad engine allows considerable targeting) is your way of cutting through the logjam of influencers and expose potential clients to your social voice.


Interstitial


Interstitial advertising screenshot


The relative new kid on the block.


Interstitial ads, if you haven’t heard the phrase before, are promotional pages that show up before a visitor makes their way to the content they actually want to see.


On one hand, that basically guarantees visibility. On the other, it’s irritating; interstitial ads are prime targets for adblock software, and many clients avoid them on principle.


As a result, the industry has undergone a mild reformation. They’ve really come into their own on mobile platforms, where they quickly capture attention, leading to soaring success, especially in the case of attention-grabbing video and rich media ads.


Who should advertise with interstitial?


Companies with the budget to make a move on mobile and do it right.


Poorly made mobile ads are just as annoying as their increasingly disliked predecessors; treat them as an opportunity to create original content, then show it to your viewers.


Banner Ads


Banner advertising example


Maligned, dispensed with, but still darn useful.


Banner ads have caught a load of flak for the slashed CTR’s they’ve seen of late. But while the numbers are daunting, they merely point to a poor average, not a death knell for the humble banner.


They might not pull the engagement that more obtrusive options do, but banner ads remain wonderful for establishing visual branding, and hitting a highly targeted audience.


The ability to pick and choose where an ad shows up allows advertisers to carefully tailor their campaign toward a given site and demographic.


But in order to beat flagging CTR’s, companies do have to evolve. Think about clever examples like Skittles’ interactive, offbeat banners, or powerful, fold-dominating movie posters.


Who should advertise with banner ads?


Established companies with a solid ad budget, and an extremely clear idea of who they want to reach and how.


A defined audience and a superb visual idea can still combine to keep banners relevant.


PPC


The skimpier, but less-expensive cousins to banner ads.


Google’s Pay-Per-Click campaigns have become a massive boon for cash-strapped businesses looking to muscle in on banner space. And at least at the moment, they’ve proven to be effective.


Those stark text boxes may blend in to the background of many sites, but find a convincing enough message, and it’ll still snag a few eyes.


Perhaps the best thing about PPC ads is that they offer a more-or-less predictable ROI, and one that, even if an ad belly-flops spectacularly, won’t drop to levels low enough to seriously hurt most companies.


Design costs for text ads are nil, and the PPC model guarantees that advertisers won’t drop too much of their budget upon launch.


Who should advertise with PPC?


Companies that don’t translate well to visual media.


Whether you simply don’t have a graphic artist on hand, or your services are hard to sum up in a photo, PPC is your best bet for a high-yield campaign.


The best PPC ads are the ones that ditch details, and go for the jugular with competitive prices and calls to action.


Wrapping it up


Alright, we’ll try and end this on a slightly less wishy-washy note.


While all ad formats still have their applications for different companies, changing technology and market trends will result in a few finding even greater success down the road.


We’re particularly talking about mobile. Whether you go banner, video interstitial – whatever. Mobile ads will likely make up a larger and larger percentage of all advertising in the coming years. Evolving tech such as proximity marketing will only exaggerate that effect.


But if you’re attached to a particular form, there’s still good news. The lessons learned from more traditional marketing aren’t about to be completely invalidated. At the end of the day the actual quality of ads will be the single largest determining factor of their success.



Which Form of Digital Advertising is the Most Effective?